Your Privacy Is Our Commitment

We collect the following types of information as needed to provide our services:

1.1 Personally Identifiable Information

Information you provide during account registration and verification includes:

• Full name, date of birth, and national ID number (for age verification — users aged 21 and above only)
• Email address and mobile phone number
• Bank account details or mobile banking number (bKash, Nagad, Rocket)
• Address and contact information (where applicable)

1.2 Automatically Collected Information

When you use our site, the following technical information is automatically collected:

• IP address and device identification information
• Browser type, operating system, and language settings
• Login time, page visit history, and session information
• Information obtained from cookies and similar tracking technologies

1.3 Transaction-Related Information

We securely store a record of each of your deposits, withdrawals, and gaming activities, including the amount, time, method, and outcome of transactions.

nagad88bet uses your information for the following legitimate purposes:

• Account Management: To ensure registration, login, age verification, and account security.
• Payment Processing: To securely complete your deposits and withdrawals. Minimum deposit is ৳100 and minimum withdrawal is ৳800.
• Customer Support: To resolve your issues and answer your questions via 24/7 live chat.
• Fraud Prevention: To maintain platform security by identifying unauthorized access and suspicious activity.
• Service Improvement: To improve the quality of our services by analyzing user experience.
• Responsible Gaming: To enforce responsible gaming policies by monitoring user gaming behavior.
• Communication: To inform you of important account updates, transaction confirmations, and relevant information.

Our website uses cookies and similar technologies. Cookies are small text files stored in your browser or on your device.

3.1 Types of Cookies We Use

• Essential Cookies: Necessary to keep the site running and to maintain login sessions.
• Functional Cookies: Used to remember your preferences and provide a personalized experience.
• Analytics Cookies: Help improve the quality of service by analyzing site usage.
• Security Cookies: Used to prevent fraudulent activity and unauthorized access.

You can control cookies by changing your browser settings, though this may limit some functionality of the site.

nagad88bet never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: With bKash, Nagad, Rocket, and bank services solely to complete transactions.
• Technology Service Providers: Contracted partners for cloud hosting, data analytics, and security services.
• Legal Obligations: To respond to court orders or legitimate requests from government authorities.
• Fraud Prevention: With relevant regulatory bodies in the investigation of illegal activity.

All third-party partners are contractually bound to uphold our privacy standards and are restricted to using your information only for specified purposes.

nagad88bet applies industry-standard security measures to protect your information:

• SSL Encryption: All data transmitted to and from the site is protected by 256-bit SSL/TLS encryption.
• Two-Factor Authentication: Two-factor authentication is available as an additional security layer for account access.
• Regular Security Audits: Our systems are regularly tested by authorized security experts.
• Access Controls: Only authorized staff can view user information on a need-to-know basis.
• Data Encryption: Stored sensitive information, particularly financial data, is kept in encrypted form in the database.
• Firewall and IDS: Advanced firewalls and intrusion detection systems are in place to prevent unauthorized access and cyberattacks.

However, complete security cannot be guaranteed in an internet environment. You are also responsible for keeping your login credentials confidential.

We retain your information only for as long as necessary. The policy governing retention periods is as follows:

• Information for active accounts is retained for as long as the account remains open.
• Even after an account is closed, certain information (particularly financial transaction records) is retained as long as necessary to meet legal obligations.
• Information used for marketing communications will be deleted at any time upon your request.
• Log files and technical data are generally deleted within 12 months.

As a user of the nagad88bet platform, you have the following rights:

7.1 Right to Access Information

You may request to know what information we hold about you. This request must be submitted in writing via email, and we will respond within a reasonable time.

7.2 Right to Correct Information

If your account contains incorrect or incomplete information, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances, particularly when information is no longer needed or you withdraw your consent, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Opt Out of Marketing Communications

You may request to stop receiving our promotional emails or messages at any time.

7.5 Right to Submit a Complaint

If you have any concerns about how your information is being used, please contact our support team directly.

To exercise these rights, email us at: [email protected]

nagad88bet services are for users aged 21 and above only. We do not intentionally collect information from minors.

• Age verification during registration is mandatory.
• If it comes to our attention that a user opened an account while under the age of 21, the account will be suspended immediately.
• Any information from minors that reaches us will be deleted as quickly as possible.
• Parents or guardians may report concerns about their child's account through our support team.

Our platform may include services from game software providers. These third-party services have their own privacy policies, and nagad88bet is not responsible for their data practices.

The payment processors we work with — bKash, Nagad, Rocket, and bank transfer — have their own privacy policies that apply when you use their services directly. nagad88bet only shares with them the information necessary to complete transactions.

nagad88bet reserves the right to modify this Privacy Policy at any time. In the event of changes:

• For significant changes, advance notice will be sent to your registered email.
• The effective date of the updated policy will be clearly stated on this page.
• Continued use of the platform after changes are made will be considered your acceptance of the new policy.
• We recommend that you review this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Contact us directly through the site 24/7

We take all complaints seriously and aim to respond as quickly as possible. Your privacy is our top priority.

This Privacy Policy is an integral part of the overall legal framework of the nagad88bet platform. For more details, please also read our Terms and Conditions and Responsible Gaming pages. For users aged 21 and above only. Play responsibly.